BlockTrace Forensics — Privacy Policy
We handle sensitive financial and personal data. This policy explains exactly what we collect, why we collect it, and how it is protected.
Legal Documents
Information We Collect
When you contact us or engage our services, we may collect the following categories of information:
Case Information
- Blockchain wallet addresses, transaction hashes, and amounts involved
- Exchange accounts, platform names, and relevant screenshots
- Timeline of events related to your case
- Communications with scammers (if applicable)
Contact Information
- Name, email address, and phone number
- Country of residence and preferred communication method
- Professional role (if representing a business or law firm)
Technical Information
- IP address and browser type (for security purposes)
- Device information when accessing our secure portal
- Usage data on our website (anonymised)
How We Use Your Information
We use the information collected solely for the following purposes:
- Conducting blockchain forensic investigations on your behalf
- Communicating case progress and findings with you
- Preparing forensic reports for legal proceedings
- Filing legal hold requests to exchanges and custodians
- Improving our investigation methodologies (anonymised only)
- Complying with applicable laws and regulations
Data Sharing
We do not sell, rent, or trade your personal information. We share data only in the following limited circumstances:
- With your explicit consent: When filing legal holds or exchange freeze requests on your behalf
- Legal obligation: If required by a valid court order or law enforcement request
- Affiliated partners: Vetted legal counsel or law enforcement liaisons, subject to the same confidentiality obligations
- Service providers: Encrypted cloud storage and secure communication tools, under strict data processing agreements
Security
We employ enterprise-grade security measures to protect your data:
- AES-256 encryption for all stored case files
- TLS 1.3 for all data in transit
- Multi-factor authentication on all internal systems
- Role-based access control — only assigned analysts access your case
- Regular third-party security audits
- Secure deletion protocols upon case closure
No system is 100% immune to breach. If a security incident affects your data, we will notify you within 72 hours of discovery.
Data Retention
We retain your case data for the minimum period necessary:
- Active cases: Retained for the duration of the engagement plus 12 months
- Completed cases: Archived for up to 5 years for legal compliance purposes
- Forensic reports: Retained as long as legally required for court proceedings
- Website enquiries: Deleted after 90 days if no engagement follows
You may request early deletion of your data at any time, subject to legal retention obligations.
Your Rights
Depending on your jurisdiction, you may have the following rights:
- Right to access the personal data we hold about you
- Right to correct inaccurate information
- Right to request deletion of your data
- Right to restrict or object to processing
- Right to data portability (receive your data in a structured format)
- Right to withdraw consent at any time
To exercise any of these rights, contact us using the details below. We will respond within 30 days.
Cookies
Our website uses minimal cookies:
- Strictly necessary: Session management and security tokens
- Analytics: Anonymised page view data (no personally identifiable information)
We do not use tracking cookies, advertising cookies, or share cookie data with third-party ad networks. You may disable cookies in your browser settings without affecting site functionality.
Legal Entity & Company Information
In the interest of transparency, and in accordance with applicable consumer and data protection regulations, the following information identifies the legal entity responsible for operating this website and delivering our services.
Company Details
Trading Name: BlockTrace Forensics
Legal Entity Name: BlockTrace Forensics Ltd
Entity Type: Private Limited Company
Registration Number: [To be updated]
VAT / Tax ID: [To be updated]
Global Offices
🇬🇧 United Kingdom (Registered Office)
BlockTrace Forensics Ltd
Suite 4, 12 Moorgate Place
London, EC2R 6AA
England & Wales
Registered in England & Wales · Companies House
🇺🇸 United States
BlockTrace Forensics LLC
1209 Orange Street, Suite 300
Wilmington, DE 19801
United States
🇮🇳 India
BlockTrace Forensics Private Limited
Level 8, Tower B, Unitech Cyber Park
Sector 39, Gurugram, Haryana 122003
India
Regulatory & Compliance Disclosures
Data Controller (GDPR / UK GDPR): BlockTrace Forensics Ltd (UK entity)
ICO Registration / DPA Reference: [To be updated upon ICO registration]
AML / CTF Compliance: BlockTrace Forensics conducts due diligence on clients in accordance with applicable anti-money laundering regulations. Engagement may require identity verification.
Not a Law Firm: BlockTrace Forensics is not a law firm and does not provide legal advice. Nothing on this website constitutes legal, financial, or investment advice.
Not a Regulated Asset Recovery Service: We do not operate as a regulated claims management company or asset recovery service under FCA or equivalent regulation.
Registration numbers and VAT details will be updated upon completion of company registration. If you require confirmation of our legal entity details before engaging our services, please contact us at privacy@blocktraceforensics.com.
Privacy Contact
For all privacy-related enquiries, data subject requests, or to report a concern:
BlockTrace Forensics — Data Protection
Email: privacy@blocktraceforensics.com
Response time: Within 30 business days
Secure submissions available via our encrypted portal