Privacy Policy | BlockTrace Forensics

Information We Collect

When you contact us or engage our services, we may collect the following categories of information:

Case Information

Blockchain wallet addresses, transaction hashes, and amounts involved
Exchange accounts, platform names, and relevant screenshots
Timeline of events related to your case
Communications with scammers (if applicable)

Contact Information

Name, email address, and phone number
Country of residence and preferred communication method
Professional role (if representing a business or law firm)

Technical Information

IP address and browser type (for security purposes)
Device information when accessing our secure portal
Usage data on our website (anonymised)

How We Use Your Information

We use the information collected solely for the following purposes:

Conducting blockchain forensic investigations on your behalf
Communicating case progress and findings with you
Preparing forensic reports for legal proceedings
Filing legal hold requests to exchanges and custodians
Improving our investigation methodologies (anonymised only)
Complying with applicable laws and regulations

We do not use your information for marketing or advertising. You will never receive unsolicited communications unrelated to your active case.

Data Sharing

We do not sell, rent, or trade your personal information. We share data only in the following limited circumstances:

With your explicit consent: When filing legal holds or exchange freeze requests on your behalf
Legal obligation: If required by a valid court order or law enforcement request
Affiliated partners: Vetted legal counsel or law enforcement liaisons, subject to the same confidentiality obligations
Service providers: Encrypted cloud storage and secure communication tools, under strict data processing agreements

Note: Any sharing with law enforcement or exchanges requires your authorisation unless legally compelled. We will notify you of any compelled disclosure to the extent permitted by law.

Security

We employ enterprise-grade security measures to protect your data:

AES-256 encryption for all stored case files
TLS 1.3 for all data in transit
Multi-factor authentication on all internal systems
Role-based access control — only assigned analysts access your case
Regular third-party security audits
Secure deletion protocols upon case closure

No system is 100% immune to breach. If a security incident affects your data, we will notify you within 72 hours of discovery.

Data Retention

We retain your case data for the minimum period necessary:

Active cases: Retained for the duration of the engagement plus 12 months
Completed cases: Archived for up to 5 years for legal compliance purposes
Forensic reports: Retained as long as legally required for court proceedings
Website enquiries: Deleted after 90 days if no engagement follows

You may request early deletion of your data at any time, subject to legal retention obligations.

Your Rights

Depending on your jurisdiction, you may have the following rights:

Right to access the personal data we hold about you
Right to correct inaccurate information
Right to request deletion of your data
Right to restrict or object to processing
Right to data portability (receive your data in a structured format)
Right to withdraw consent at any time

To exercise any of these rights, contact us using the details below. We will respond within 30 days.

Cookies

Our website uses minimal cookies:

Strictly necessary: Session management and security tokens
Analytics: Anonymised page view data (no personally identifiable information)

We do not use tracking cookies, advertising cookies, or share cookie data with third-party ad networks. You may disable cookies in your browser settings without affecting site functionality.

Legal Entity & Company Information

In the interest of transparency, and in accordance with applicable consumer and data protection regulations, the following information identifies the legal entity responsible for operating this website and delivering our services.

Company Details

Trading Name: BlockTrace Forensics
Legal Entity Name: [PLACEHOLDER — legal entity name to be added]
Entity Type: [PLACEHOLDER — e.g. Limited Company / LLC / Sole Trader]
Registration Number: [PLACEHOLDER — company registration number]
Registered Jurisdiction: [PLACEHOLDER — e.g. England & Wales / Delaware, USA]
Registered Address: [PLACEHOLDER — registered office address]
Principal Place of Business: [PLACEHOLDER]
VAT / Tax ID: [PLACEHOLDER — if applicable]

Regulatory & Compliance Disclosures

Data Controller (GDPR / UK GDPR): [PLACEHOLDER — legal entity name]
ICO Registration / DPA Reference: [PLACEHOLDER — if registered with a data protection authority]
AML / CTF Compliance: BlockTrace Forensics conducts due diligence on clients in accordance with applicable anti-money laundering regulations. Engagement may require identity verification.
Not a Law Firm: BlockTrace Forensics is not a law firm and does not provide legal advice. Nothing on this website constitutes legal, financial, or investment advice.
Not a Regulated Asset Recovery Service: We do not operate as a regulated claims management company or asset recovery service under FCA or equivalent regulation.

These placeholders will be replaced with verified registration details prior to public launch. If you require confirmation of our legal entity details before engaging our services, please contact us directly at privacy@blocktraceforensics.com.

Privacy Contact

For all privacy-related enquiries, data subject requests, or to report a concern:

BlockTrace Forensics — Data Protection

Email: privacy@blocktraceforensics.com
Response time: Within 30 business days
Secure submissions available via our encrypted portal

BlockTrace Forensics — Privacy Policy